YOUR QUESTIONS
What catering options are available in the Espace Grand Public ?
Light food and beverages will be available on site.
Payment can be made by credit card or cash (note: no ATMs on site).
Alcoholic beverages will not be sold to minors.
Will I be able to enter and leave the Festival?
For single-day General Public tickets, exit is final. Those with a bracelet (Club Area ticket for 1 or 2 nights, or 2-night General Public ticket) can come and go freely.
Is the Festival covered?
No — the Festival takes place outdoors.
Can I camp near the Festival?
Camping is not allowed around the Festival site. However, campgrounds and hotels are available in and around Megève (see the “Practical Info – Accommodation” section).
Can I put my things in the checkroom?
There is no cloakroom available on the Festival site.
Will I be able to take photos or videos?Yes, you may take photos and videos during the Festival from public areas, but access to the stage is strictly prohibited.
Will there be seating?
Yes, seating will be provided, with priority given to people with reduced mobility and elderly persons.
Can I bring small children?
Access to the Festival is prohibited for children under 3 years old and strongly discouraged for children aged 3 to 6.
Please remember to bring hearing protection (headphones or earplugs).
Can I access the Festival as a PRM?
Absolutely — the Festival is accessible to people with reduced mobility. You can purchase a discounted ticket via our ticketing system. A few seats will be reserved for you on site.
Can I bring my dog?
No animals are allowed on the Festival site, except guide dogs.
Where can I park to come to the Festival?
Find all access information (parking lots and addresses) on page How to get to the Festival
Where can I buy tickets?
You can buy :
– On our website https://megevebluesfestival.com/en/tickets/
– On Place de l’Eglise during Tremplins concerts, Friday, Saturday and Sunday afternoons
– On the Esplanade du Palais during evening events (subject to availability)
I haven’t received my tickets!
Go to the Ticketing page. Above the purchase module, you’ll find “Already ordered? Retrieve your tickets by clicking here”. Click on the link and follow the instructions.
If this doesn’t work, don’t panic! Send us an e-mail at billetterie@megevebluesfestival.com and we’ll help you!
I bought a reduced-rate ticket. Where do I send my proof?
You will be asked to show proof of purchase at the Festival entrance.
I received my ticket by email. What should I do with it?
You’ll need to present it at the Festival entrance, either on your smartphone (remember to download it beforehand) or on paper, with the bar code clearly legible.
I bought my ticket on a website other than yours. Is my ticket still valid?
Never buy your ticket from a website not approved by the Festival, or from a reseller. You run the risk of ending up with a fraudulent ticket, and you won’t be able to enter the Festival.
We only sell tickets on this website, www.megevebluesfestival.com, on Ticketnet (Fnac and Carrefour), and on site.
I can’t come, can you give me a refund?
We do not issue refunds.
